Privacy Policy

When you send an order enquiry or contact us we collect your name, email address, any phone number you provide, the delivery address and the details of your order, including any personalisation text.

If you sign up to our newsletter we collect your email address.

We use your information to respond to enquiries, prepare and deliver orders, take payment, and keep records required for accounting and consumer law.

We do not sell your personal data, and we do not share it other than with the couriers and payment providers needed to fulfil your order.

Order records are kept for as long as required by UK tax and accounting rules. Enquiry correspondence is kept only as long as needed to deal with your query. Newsletter details are kept until you unsubscribe.

Under UK GDPR you can ask for a copy of your data, ask us to correct or delete it, or object to how it is used. Contact us to make a request.

You also have the right to complain to the Information Commissioner's Office (ICO).